Here you have all the information about the returns of the products you buy in the XRshop online shop.
Commercial transactions carried out through this website are subject to the legislation in force in Spain, to the exclusion of any other national legislation and regardless of the buyer's place of residence.
Concept of consumer and userThe right of withdrawal shall be in accordance with the provisions of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.
In particular, they will only have the status of consumer and user:
- Legal persons and unincorporated entities acting on a non-profit basis outside a trade or business activity.
Right of withdrawal for consumers and users
You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day that you or a third indicated by you, other than the carrier, acquired material possession of the goods.
To exercise the right of withdrawal, you must notify us: [Invelon Technologies, Polígono Activa Park, Carrer Térmens, 3 25191 Lleida (Lleida), +34 873 400 917, email@example.com] of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You can use the model withdrawal form that appears below, although its use is not mandatory.
To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.
Consequences of withdrawal
In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive delivery method that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the reimbursement.
We will collect the goods and you must bear the direct cost of returning the goods.
You will only be responsible for the decrease in the value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
Withdrawal form model
(You only have to fill in and send this form if you want to withdraw from the contract)
For the attention of Joan Folguera Argelich, Polígono Activa Park, Carrer Térmens, 3 25191 Lleida (Lleida), firstname.lastname@example.org
- I hereby inform you / we communicate (*) that I withdraw from me / we withdraw from our (*) sale contract of the following good
- Order on / received on (*)
- Name of consumer and user or consumers and users
- Address of consumer and user or consumers and users
- Signature of consumer and user or consumers and users (only if this form is submitted on paper)
(*) Delete as appropriate.